Shipping Policy

Availability and rates

Shipping is offered only when checkout presents Shipping as an eligible method for every item in the order. Available services, carrier, destination, estimated timing, and charges are shown before payment and revalidated by the server. A cart, product page, or earlier quote does not reserve inventory or a rate.

Processing and delivery estimates

The ready-to-ship date and carrier delivery estimate shown at checkout are estimates unless expressly identified as guaranteed. Delivery estimates begin after carrier acceptance, not when the order is placed. Tracking will be provided when available. Carrier scans may be delayed or incomplete.

You are responsible for providing a complete, deliverable address. Contact us promptly if an address is wrong. We cannot guarantee an address change after preparation, label purchase, or carrier handoff.

Delays, cancellation, and non-delivery

We will ship within the time stated at checkout or otherwise required by law. If we cannot do so, we will send any required delay notice with a revised date or an explanation that a date is unavailable, and provide a way to accept the delay or cancel for a full and prompt refund. When the law requires cancellation, or when we determine that we cannot fulfill the shipment, we will cancel and refund the unshipped merchandise and applicable charges to the original payment method rather than substituting store credit without your agreement.

Report missing, damaged, incomplete, or incorrect shipments promptly through the Contact page or the verified returns experience. Keep the merchandise, packaging, and carrier materials while the claim is reviewed. A carrier delivery scan does not prevent review of a supported non-delivery claim.

Returns

Return eligibility, final-sale restrictions, return-label responsibility, and refunds are governed by the Return & Refund Policy. Do not mail merchandise to a store or warehouse without return authorization and instructions.